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By Joan Morris

RISMEDIA, January 24, 2009-(MCT)-Admit it. With all the holiday decorations stored away and the days still much too short for our liking, our houses feel like dark and joyless places. We’re suffering from a bad case of the winter doldrumsShare This With a Friend

6 Ways to Evaluate the Effectiveness of Your Training Department

By Sam Palazzolo

RISMEDIA, January 24, 2009-Nothing contributes more to your organization’s profits or losses than your agents. Having the right employee in the right position at the right time executing the right processes is a recipe for success. However, few managers are fortunate to have this recipe, consistently, in their …

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